Privacy Policy

This Privacy Policy outlines how Everlast Wellness Medical Center collects, uses, maintains, and discloses information collected from users of the Everlast Wellness website. This Privacy Policy applies to the Site and all products and services offered by Everlast Wellness Medical Center.

1. Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site.

Users may be asked for, as appropriate:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Credit card information

Users may, however, visit our Site anonymously. We will collect personal identification information only if Users voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.

Google Merchant Center Requirements for Personal Information Collection

  • Secure Collection: We collect personal information, such as credit card numbers, securely on an SSL-protected page. All payment processing, transaction processing, and the processing of personally identifiable information (such as name, email, physical address, and payment information) are secured with a valid SSL certificate.
  • Necessary Information Only: During the checkout process for our treatments or memberships, we gather only the information necessary to process the order. Business-related fields, such as company name or company ID number, are optional for individual purchasers.
  • No Resale of Contact Information: We do not sell our customers’ contact information.
  • No Unauthorized Use of Images/Information: We do not use customers’ personal information or images in advertisements without their explicit consent.
  • Account Creation: While account creation may be required to complete a purchase, the signup process is straightforward, free, and does not require an app download or device change to finalize the purchase. Users can also checkout as guests or verify their information via a mobile or desktop one-time passcode.

2. Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This may include the browser name, computer type, operating system, Internet service provider, and other technical information about the means of connection to our Site.

3. Web Browser Cookies

Our Site may use cookies and advanced tracking technologies to enhance the User experience and measure campaign performance. Your browser may place cookies on your device for record-keeping purposes and to track information about your interaction with the Site.

You may choose to configure your browser to refuse cookies or alert you when cookies are being sent. If you do so, some parts of the Site may not function properly.

4. How We Use Collected Information

Everlast Wellness Medical Center may collect and use Users’ personal information for the following purposes:

  • To provide personalized clinical and skincare plans: Information provided is used to deliver customized skincare plans.
  • To improve customer service: Information helps us respond to customer service requests and support needs more efficiently.
  • To personalize user experience: We may use aggregated information to understand how Users interact with our services and resources.
  • To improve our Site: Feedback may be used to improve our products and services.
  • To process payments: Information provided during checkout is used solely to complete the requested service. We do not share this information with outside parties except as necessary to provide the service.
  • To run promotions, contests, surveys, or other Site features: We may send Users information they have agreed to receive about topics that may be of interest.
  • To send periodic emails and mobile push notifications: We may use email addresses or app integrations to send order updates, exclusive promotional offers, company news, and related product or service information. Users may unsubscribe at any time using the instructions included in each email or by contacting us through our Site.

5. How We Protect Your Information

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, usernames, passwords, transaction information, and data stored within our CRM workflows and Site.

Sensitive and private data exchanged between the Site and its Users is protected through SSL-secured communication channels and encrypted using digital signatures.

6. Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others.

We may share generic aggregated demographic information not linked to any personally identifiable information with our business partners, trusted affiliates, and advertisers for the purposes described in this Privacy Policy.

7. Third-Party Websites

Our Site may contain links to websites operated by partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or practices of these websites and are not responsible for their privacy practices or policies.

Browsing and interaction with any third-party website is subject to that website’s own terms and privacy policies.

Google Merchant Center Requirements for Third-Party Payment Options

  • Any third-party payment options used are HTTPS-secure and do not request unnecessary personally identifiable information, such as credit check information.

8. Changes to This Privacy Policy

Everlast Wellness Medical Center reserves the right to update this Privacy Policy at any time. When changes are made, the updated date at the bottom of this page will be revised.

We encourage Users to review this page periodically to stay informed about how we protect the personal information we collect. Your continued use of the Site constitutes acceptance of any updates.

9. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree with this Policy, please do not use our Site.

Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

10. Contacting Us

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us:

Everlast Wellness Medical Center
Abu Dhabi, United Arab Emirates
Email: customer.service@ewmc.ae
Phone: +971 600551615