Everlast Wellness Medical Center respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Everlast Wellness mobile app.
The Everlast Wellness mobile app is operated by:
Everlast Wellness Medical Center
446 Al Khaleej Al Arabi St -
Al Bateen – Abu Dhabi, UAE
Website: https://everlastwellness.com
Contact: +971 600551615
We may collect the following categories of personal data when you use our app:
Personal Information: Name, email address, phone number, gender, date of birth, and other details provided when creating an account or booking a service.
Appointment Data: Information related to your service bookings, schedules, and selected treatments.
Payment Information: Limited payment details (processed via secure third-party gateways; we do not store full credit card details).
Health & Wellness Data: Information you voluntarily provide through the AI Skin Analysis feature (such as photos or inputs about your skin condition).
Device & Usage Data: IP address, device type, operating system, app version, and usage analytics.
Push Notifications: Information required to send you reminders, promotions, and updates.
We process your data for the following purposes:
To provide core app services, including booking appointments, accessing offers, and managing your profile.
To process payments securely through trusted third-party providers.
To provide AI-powered skin analysis results for informational and wellness purposes only (see disclaimer below).
To improve our services through analytics and user feedback.
To send you notifications about appointments, offers, and updates (you can disable notifications in your device settings).
To comply with legal, regulatory, and security requirements.
The AI Skin Analysis feature in our app is provided for informational purposes only and is not a medical device.
It is intended as a pre-diagnostic tool that offers general insights about your skin.
It does not replace professional evaluation, diagnosis, or treatment.
We strongly recommend booking a consultation with one of our qualified specialists for a full assessment and personalized treatment plan.
We do not sell or rent your personal information. However, we may share data with:
Service Providers: Trusted partners who provide hosting, analytics, payment processing, or technical support.
Healthcare Professionals (on request): If you book a consultation, relevant details may be shared securely with your assigned specialist.
Legal Authorities: When required by law or to protect our rights, safety, and property.
We do not sell or rent your personal information. However, we may share data with:
Service Providers: Trusted partners who provide hosting, analytics, payment processing, or technical support.
Healthcare Professionals (on request): If you book a consultation, relevant details may be shared securely with your assigned specialist.
Legal Authorities: When required by law or to protect our rights, safety, and property.
We retain your personal data only as long as necessary to provide our services or comply with legal obligations.
User profiles, appointment history, and AI skin analysis data may be stored until you request deletion.
Our app is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.
